FAQ & CONTACT
QUESTIONS? WE'VE GOT ANSWERS.
Everything about the stack, shipping, and how to reach us — no digging required.
Product
Is SURTO Rise really nicotine-free?
Yes - 0mg nicotine, no tobacco. SURTO Rise is a nootropic stack, not a nicotine pouch. It's built for focus and clean energy without the dependency.
How much caffeine is in each pouch?
50mg per pouch - roughly half a cup of coffee. Paired with L-Theanine to smooth out the edge and reduce jitters.
How long does it take to feel it, and how long does it last?
Most people feel it within 10-15 minutes since it absorbs sublingually. The focused-energy window runs about 30-45 minutes before tapering off smoothly.
How do I use a pouch?
Place one pouch between your lip and gum. No water needed. Leave it in until the effects fade, then dispose of it responsibly.
What flavors are available?
Creamy Banana, Wintergreen & Wild Berry.
How many pouches are in a can?
20 pouches per can.
Is there an age restriction?
Yes — SURTO Rise is intended for adults 18 and older.
Who shouldn't use SURTO Rise?
SURTO Rise isn't intended for anyone under 18, pregnant or nursing individuals, or anyone sensitive to caffeine. If you're on medication or managing a health condition, talk to your doctor before use.
Shipping & Returns
How fast do you ship?
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Do you ship internationally?
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What's your return policy?
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Order Support
I haven't received a shipping confirmation — what do I do?
Reach out to us using the form or email on this page and we'll look into it right away.
Can I change or cancel my order?
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GET IN TOUCH
TALK TO A HUMAN
Order issues, wholesale inquiries, or just want to tell us something — we read every message.
getsurto@gmail.com